Got a Question?
We’ve put together some commonly asked questions to give you more information about Swinging Tales and what do we offer.
Q : Does E-invite(Stills) comes with Video Invites?
A : No, E-Invite & Video Invitations are 2 different products and have their own charges.
Q : What are the charges of the Invitation?
A : Charges varies basis on the design and work involved, you can select the template and send us the query for the estimate.
Q : How many times changes are allowed after the approval draft?
A : Clients are requested to do the proofread carefully, hence the changes are accepted twice after the approval draft.
Q : Do you make PDF invites?
A : Yes we do make PDF invites, and you can add multiple pages in your invite with additional per page charge.
Q : Can the changes be done after the Final Delivery?
A : After Final Delivery any change is chargeable which is subjected to type of change.
Q : Does the invitation comes for both sides (Bride + Groom)?
A : No, invite for both sides is treated as 2 different orders if you select 2 different designs.
However if the same design is selected for both sides then the 2nd invite will be charged at 50% discounted price.
Q : Can there be 2 video invites with different event details?
A: Yes you can have 2 video invites or more with different event details and music choice with 2nd video invite charged at 50% discounted price considering it is of same design.
Q : Can you add additional slides to the video invite?
A : Yes, we can use the existing designed slide to add in the invite. However addition of any new designed slide is subjected to extra cost.
Q : What is the duration of the video invite?
A : Duration of video invite is 1 – 1:30 minutes. Basis on the content of the client, time duration varies and if it exceeds 1:30 min it is subjected to a minimal cost.
Q : Can you remove the Swinging Tales Branding from the Final Invites?
A : All the final invites come with our branding at the end – Hope you don’t mind to make us part of your new beginnings!
Q: How to Download the Invites on your Phone?
Q : Do you make characters similar to your appearance?
A : No we don’t make caricatures, doodles or characters similar to your actual appearance.
Q : Can you replace the doodles/characters in the existing template?
A : Yes they are replaceable, you can select any doodle for your invite from our posted samples.
Q : How many pages are there in E-invites?
A : E-invites can be a one pager or you can have multiple pages depending on your requirement having per page cost.
Q : Can we have our photo in the video invite?
A : Yes you can have your pictures in the video invite, however doodle/characters slider will be removed. Only one slide is given in the standard pricing. Both slides will have an additional cost.
Q : Do you offer any discounts?
A : Our prices are very reasonable and competitive, hence it stays fixed and no bargaining. Discounts are subjected.
Q : Can you mix two template designs and make it one?
A : Every template is designed with a theme in itself, hence templates cannot be mixed.
Q : What language you use to make invitations?
A : We make invites in English Language only.
Q : Do you design customised invites , story based invites or any theme based invites?
A : We only take orders for the samples posted on our gallery and take minor customizations in them, you can surely visit our gallery to select something similar.
Q : Do you deliver the invites on WhatsApp?
A : We would prefer to deliver the invite thru Email to keep the HD quality intact.
Q : How we will send the digital invitations to invite your quests?
A : As everyone is online now, you can send the invites through WhatsApp, Email or any another Online Messenger.
Q : Do you share Project Files for the Invites?
A : We only share the Final usable invites(Jpeg, PDF, Mp4, GIF), no project files are shared.
Q : Do you Print the Invites?
A : Our products are for digital use only and we don’t do the printing.
Q : If the doodle/character is removed from the Video Invite, will that change the cost?
A : No, the cost remains same.